Refund Policy

 

Refund & Returns Policy

At Nunola, we want you to shop with confidence.

If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery, subject to the conditions below.

Return Eligibility

To qualify for a return:

  • The item must be unused and unopened.

  • The item must be returned in its original packaging.

  • The return request must be submitted within 30 days of receiving your order.

  • Proof of purchase is required.

For hygiene and safety reasons, we cannot accept returns of opened or used products unless they arrive damaged or defective.

Damaged or Faulty Items

If your order arrives damaged or develops a fault within a reasonable period of normal use, please contact us at [your email address] with your order number and photos of the issue. We will work with you to resolve the matter as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–10 business days.

Contact

For return requests, please contact:

Email: Support@Nunola.com
Store: Nunola